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Microsoft Offers Free Support for Windows Vista SP1

Tuesday, March 25, 2008
By bMighty.com Staff

Microsoft is offering free tech support to anyone encountering problems while installing or running Windows Vista Service Pack 1 (SP1).

Users who manually downloaded SP1, which became available last week, have had a number of complaints, including trouble downloading the software in the first place, the dreaded blue screen during installation and sudden spikes in memory usage.

According to Microsoft's Help and Support Web page, unlimited installation and compatibility support is available at no charge until March 18, 2009, via e-mail, online chat and phone. Typically, Microsoft offers free support only to those who buy a boxed, standalone copy of its operating system. Others would be sent to an OEM or value-added reseller, which charge for their services.

Source(s): InformationWeek, Channel Register




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