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Hardware & Software , Mobile

Apple: We Fixed MobileMe

Wednesday, July 30, 2008
By bMighty.com Staff

Apple's rocky transition from .Mac to MobileMe has been well-documented since the online service's official launch July 12. Now the company says it has fully restored its e-mail service, including historical messages.

MobileMe Status blog.

Apple also acknowledged a newer MobileMe problem, which has been fixed: Earlier this week it found a syncing bug that caused contact and calendar data to disappear from iPhones and iPod Touch devices, but not from their computers or the MobileMe cloud. That data should have automatically reappeared; if not, Apple outlined the steps customers should follow to reset their data.

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Apple thanked customers (1 percent of affected members, it says) for their patience, and set up a dedicated chat line for anyone still having issues. "We hope we have put the vast majority of MobileMe Mail problems behind us and can now focus on improving other aspects of this new ambitious service," the company said in its MobileMe Status blog.

Apple also acknowledged a newer MobileMe problem, which has been fixed: Earlier this week it found a syncing bug that caused contact and calendar data to disappear from iPhones and iPod Touch devices, but not from their computers or the MobileMe cloud. That data should have automatically reappeared; if not, Apple outlined the steps customers should follow to reset their data.

Source(s): AppleInsider




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