Professional & Creative Services

Outsourcing Creates Opportunity for Smaller Businesses

August 15, 2008 | Smaller businesses can optimize processes by focusing on what's core to their success. Online outsourcing and collaboration services enable smaller businesses to do just that.
By Roger Farnsworth, Courtesy of Cisco

Midmarket Heroes: A Rocker Girl's Journey to Tech CEO

May 27, 2008 | Cyndee Sugra took a chance developing technology that no one else wanted. That leap of faith paved the way for her evolution from indie rock musician to CEO of a tech development and design firm. Now she's singing all the way to the bank
By Naomi Grossman

Strategy Matters: An Online Guide To Market Research

January 16, 2008 | From survey sites to research Web sites to list management companies, here are all the links you'll need to do the right kind of market research
By Nilofer Merchant, CEO of Rubicon Consulting

Make Your Business Stand Out

January 4, 2008 | How to market your small or midsize business on the web and make your company stand out
By Nichole L. Torres

Starting Your Business' Second Life

December 27, 2007 | Going virtual can beef up your brand, build marketing muscle, and open up a whole new world for your small or midsize business
By Heather Clancy

Top 5 Small and Midsize Business Myths -- Busted!

September 26, 2007 | Smaller companies are largely misunderstood. A recent survey challenges the conventional wisdom about how they use technology
By Naomi Grossman

Check the Specs: Flat-Screen Monitors

September 5, 2007 | Flat-screen monitors are incredibly inexpensive, boost productivity, and are generally better for the environment than older displays. Here's a rundown of what to look for
By Alan Zeichick

Mid-Market Heroes: Leveraging Technology In a Tech-Adverse Industry

August 30, 2007 | Bamboo Pipeline -- a bMighty Mid-Market Hero company -- uses high-tech systems to sell plants to landscape professionals used to working with sod and dirt, not keyboards and monitors
By Naomi Grossman

8 Steps of Telecommuting

August 15, 2007 | Telecommuting can increase productivity and save your company money. It can also be risky. Here's how to find the right balance between benefit and risk.
By Jimmy Ray Purser, Courtesy of Cisco

Five Tips for World Class Customer Service

August 15, 2007 | Zealously protecting customer data and personalizing the customer experience are only two ways to ensure top notch customer service. Cisco's Jimmy Ray Purser offers three more tips.
By Jimmy Ray Purser, Courtesy of Cisco

8 Strategies for First-Rate Customer Service

August 15, 2007 | Good customer service starts with meeting customer needs: a trouble-free shopping experience and a smooth business transaction. Increasingly, it's also about anticipating and meeting their desires
By Eric J. Adams, Courtesy of Cisco

Improving Collaboration to Enhance Competitiveness

August 15, 2007 | Small and midsize businesses that have learned to work collaboratively have seen startling results. They have greater agility, make better decisions, and are more competitive
By Michael Astle, Courtesy of Cisco

How Personalization Drives Growth

August 15, 2007 | Nothing has the potential to increase a company's revenues and enhance customer loyalty in today's ultra-competitive marketplace like personalization
By Michael Astle, Courtesy of Cisco

CEO Cheat Sheet: Outsourcing

August 14, 2007  | Cisco networking expert Jimmy Ray Purser diagrams the network you'll need to outsource your operations effectively and safely.
Courtesy of Cisco Systems

Anything to Declare?

August 13, 2007  | When mobile workers come back from the road, be sure they haven't brought back any unwanted souvenirs before you give them full access to all your office network resources.
Courtesy of Cisco Systems

Beware the "Evil Twin" Attack

August 13, 2007  | Your "evil twin" could be lurking wherever you connect from the road, just waiting to steal your data. Learn how to fight back.
Courtesy of Cisco Systems

Your Top 5 Mobile Worries

August 13, 2007  | Pardon me, your data leaking. And that's only one of your problems. Tune in for the rest of the most common threats to mobile workers.
Courtesy of Cisco Systems

Survive and Thrive in an Untrusted Zone

August 13, 2007  | Anything outside the office is an untrusted zone. How can workers stay mobile, stay productive, and stay safe if "encryption sucks," as Cisco's Jimmy Ray Purser believes?
Courtesy of Cisco Systems

Adobe CS3: Rise of the Multimedia Machines

May 16, 2007 | The awe-inspiring features of Adobe's CS3 Master Collection could herald a shift in the multimedia design industry
By Ivan Schneider, Courtesy of SmallBizResource

The State of Business Intelligence

March 29, 2007 | There's a transformational change going on in business intelligence. Next-generation BI promises speedier, automated decision-making, thanks to affordable computing and storage platforms and advances in business activity monitoring. We assess the changes in the market.
By David Stodder, Courtesy of Network Computing

Run an Email Campaign Using Office 2007

March 1, 2007 | All the email addresses on your contacts list won't do you much good unless you use them regularly to reach out to your once and future customers. Here's how.
By Ivan Schneider, Courtesy of SmallBizResource

Web Tips for the Fast Crowd

February 13, 2007 | Here are a few of the Web Tips Ivan Schneider learned at the WebDirections North conference in Vancouver.
By Ivan Schneider

What's a Wiki? Part I

January 16, 2007 | You've probably seen Wikipedia entries slowly but surely migrating to the top of your search results pages. You're likely accustomed to the format and tone of the site, and may even seek it out when looking for answers. Even here at Small Biz Resource, we link to relevant Wikipedia entries when appropriate, such as if we mention the topic Section 179 depreciation.
By Ivan Schneider

A Comprehensive Look at Microsoft Office 2007

November 21, 2006 | With Microsoft Office 2007 finalized and almost ready to ship, we took a close look at its new features, versions, and apps
By Rick Broida, David DeJean, and Serdar Yegulalp, Courtesy of InformationWeek